Evaluation of ISOC database through user studies
DOI:
https://doi.org/10.3989/redc.2001.v24.i3.59Keywords:
data bases, quality, indicators, evaluation, user's studies, ISOC data baseAbstract
The objective of this work is to approach the state of the art of the user’s studies about Quality Management and Evaluation of data bases, and to apply the existing models to a real case: the ISOC data base. To this end, two questionnaires have been designed: one addressed to end users and the other to reference librarians. The results show the differences between the two groups in the use, reasons for consultation, objectives and satisfaction. A difference in objectives and level of satisfaction has also been found between the two main users: researchers and professors on the one hand, and students, on the other. The results allow to establish a map of the use of ISOC data base and to obtain some value indicators. It is concluded that ISOC is very used and generally well valued. This kind of studies have proved to be necessary in order to follow up users’ requirements.
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