Implementation of a virtual reference service by chat in an Argentinian academic library
DOI:
https://doi.org/10.3989/redc.2009.4.703Keywords:
reference service, virtual reference, chat, universitary library, ArgentinaAbstract
The following article will comment the experience of the library Joaquín V. González of the Facultad de Ciencias Jurídicas y Sociales of the Universidad Nacional de La Plata (Argentina) in the implementation of a virtual reference service by chat, to answer requests in real time, directed to the university community
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